Privacy Policy for Ride Inc. South Africa

Effective Date: 10 October 2024

At Ride Inc., we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our e-hailing app. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email address, and payment details when you sign up or use our app.
• Location Data: GPS location while using the app for ride matching, navigation, and pick-up/drop-off purposes.
• Device Information: Information such as device model, operating system, and app usage data.
• Driver and Ride Information: Data related to your rides, including driver interactions, ride history, and ratings.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our e-hailing services.
• Match riders with drivers based on location and preferences.
• Process payments and provide customer support.
• Enhance user experience through personalized features and promotions.
• Ensure safety by monitoring rides and improving service reliability.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We may share your information with:

• Drivers: To provide necessary information for the ride (e.g., name and pick-up location).
• Third-Party Service Providers: For payment processing, customer support, and analytics.
• Law Enforcement: When required by law, or to protect the safety and rights of our users.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute safety of your data.

5. Your Choices

• Access and Correction: You can access or update your personal information through the app’s settings.
• Location Sharing: You can choose to disable location sharing in your device’s settings, though this may limit app functionality.
• Marketing Preferences: You can opt out of promotional communications via email settings.

6. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via the app, and continued use of our services constitutes acceptance of the updated terms.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: admin13@rideinc.com
• Phone:071 355 4067
• Address: Floor 2 Park Lane West Maine, Pretoria, Gauteng, South Africa, 0010
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By using Ride Inc.’s app, you acknowledge that you have read and understood this Privacy Policy.